WINGS #25-21 Technology on the Frontlines
Women's work disrupted by design
Uploaded: 4 Oct, 2021
Recording Date: 4 Oct, 2021
Recording Location: CJSF-FM, at Simon Fraser University, and Denman Island BC
Topical for: Timeless
Status: Complete, Ready to Air
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Program Title: WINGS #25-21 Technology on the Frontlines
Description: Most frontline workers in hospitals are women; most technology designers are men. The women's expertise and tacit knowledge is often undervalued, and not communicated to those who design tools they must use. Professor Ellen Balka founded the Assessment of Technology in Context Design Lab at Simon Fraser University in Canada. She headed an international research project to translate from the one sector to the other and get better usability results.
Host(s): Frieda Werden
Featured Speakers/Guests: Ellen Balka, Ph.D. has been a longtime professor in the School of Communication of Simon Fraser University, and a Senior Research Scientist at the Centre for Clinical Epidemiology and Evaluation Studies at Vancouver General Hospital. She also held positions at the School of Interactive Arts and Technology, Simon Fraser University; Faculty of Medicine, University of British Columbia; and School of Health Information Sciences, University of Victoria. At the time of this interview, she was also Director of the Assessment of Technology in Context Design Lab at SFU. She has recently retired. She began the ATIC Lab in 1997 in order to support multi-disciplinary research concerned with socio-technical aspects of technology. ATIC Lab projects focus on (1) the assessment of technology in actual use contexts from users' perspectives, and (2) the links between the policy environment and user environment. Dr. Balka's interests include the design and implementation of health sector information technology, technology assessment, end user studies of technology, field research methodology, end user participation in system design, women and technological change, and science, technology and society perspectives on artistic production.
Credits: Interview recorded by Frieda Werden at CJSF, originally for the program SFU Ideas and Issues. She also edited it for WINGS.
Comments: Part 2 of this interview coming next week.
Science and Technology > MedicineType: Weekly Program
Health > Policy
Science and Technology > Computers and Internet
Health > Pharmacuticals
Regional > Canada > British Columbia
Society and Culture > Women
|Comments: Interview with Prof. Ellen Balka, dubbed from minidisc - recorded 3/31/2004